Tuesday, April 1, 2025

04:35:01

Apr 1, 2025

04:35:01

Tuesday, April 1, 2025

04:35:01

Identity & Access Management Restructure

As a Common Service team, we are in charge of manage all the accessibility of members in Ocean Network Express (ONE) Chorus internal portal.

timeline

08 - 10/2024

role

UI/UX Design

platform

Internal Portal

category

Access Management

context

After a few months running the first version, we got many feedback and reports on the complicated in technical structure. Also, the user flows were very confusing.


Because this is a feature which all other ~30 module teams use frequently, it's necessary for us to enhance on the overall experience for User, Role and Permission Management.

challenges

Because we had to worked closely with the business stakeholders from another team, which required a lot of meetings to explain the concept & technical of the Role and Permission Management.


Also, these features are frequently used by all the module teams, we would need to keep the flow and process as much simple as possible.

Previous version of User Management

result & IMPACT

  • Less steps needed to setup roles & permission for an account.

  • More convenient to grant role access for members.

  • Better filters, data grid view and actions.

Let's dive in the details

DESIGN

How about we skip the 1 month of draft & meetings & draft & review, and go straight to final design.


User Management

The User Management including User Details.

Disclaimer: This is dummy data


Role Management

The demo flow included all functions in Role Management menu.

Disclaimer: This is dummy data

End of story

Much appreciated and hope to see you in the others

English

English

English