POS for Offline Orders & Payment
Developing an offline standalone POS application for Sydney Tools, which allow the saleperson to migrate orders to online web-based platform and vice versa.
timeline
05 - 07/2024
role
UI/UX Design
platform
Desktop app
category
Retail & Wholesale
context
Sydney Tools is using Odoo POS, which runs on a tablet or both Window and Apple OS, to create sale orders and manage customer information.
problems
However, after applying the process for a while, they had a few problems in syncing the orders, especially when the device lost network connection.
Beside that, the browser-based platform has limited hardware access, such as the camera, barcode scanner, and receipt printer.
Minor to the struggles above, they also reported having many accidental incidents because of the busy interface, closing the wrong tab without save, duplicating orders due to multiple loggin devices.
Let's dive in the process
approach
After discussing, our team came up with an end-to-end solution for the sales and the customers.
design
Online mode
Offline mode
View oder details, add & remove products.
Input customer information by manual and scan wallet pass.
Pay and print bill.
Customer input promotion code
The wallet pass
Wallet pass supports on both Apple and Google Wallet. The customers can save their employee card, also be able to recieve promotion code directly from Sydney Tools.
End of Story
